Disclaimer

Last updated: 17 February 2026

1. Independent Service Provider

FlightAirline (website: flightairline.online) is an independent travel assistance service. We are NOT:

An airline
Affiliated with any airline
Endorsed by any airline
Connected to any airline's official booking system

We act as a third-party service provider that helps customers search for and book flights on various airlines.

2. Airline Names and Logos

Any airline names, logos, brands, or trademarks displayed on this website (such as "SouthWest Airlines") are used solely for descriptive purposes to identify the airlines whose services we help customers book.

Personal information you provide to us: When you create an account, make a booking, subscribe to updates, or contact us, you may provide information such as your name, email address, phone number, billing details, passport or ID information, and travel preferences.
Booking and itinerary details: Information related to your flights and travel, including destinations, dates, times, seat preferences, special assistance requests, and loyalty or membership numbers.
Usage and device information: Technical data about how you access and use the Services, including IP address, browser type, operating system, device identifiers, pages viewed, referring URLs, and time spent on pages.
Cookie and tracking data: Information collected through cookies, pixels, and similar technologies to remember your preferences, understand how you interact with the website, and improve performance.
Communications: Records of your communications with us, such as emails, chat messages, support tickets, and feedback.
Third-party data: Information we may receive from partners such as payment processors, analytics providers, marketing platforms, or airlines and travel partners, as permitted by law.

3. Booking Assistance, Not Ticketing

We provide booking assistance services. When you call us:

We search for available flights on your behalf
We explain options, fares, and rules
We help you complete your booking with the airline directly or through authorized channels

We are not a travel agency in the traditional sense — we are a concierge booking service that charges a service fee for our assistance (disclosed during the call).

4. Pricing and Fees

Airline fares: The base fare charged by the airline is determined by the airline at the time of booking.
Service fee: We charge a separate service fee for our assistance. This fee is always disclosed during the call before any booking is confirmed.
Total cost: You will always know the full cost (airline fare + service fee) before you agree to book.

We do not charge any hidden fees.

5. Accuracy of Information

We strive to provide accurate and up-to-date information about flights, fares, and airline policies. However:

Airline fares, schedules, and rules change frequently
We rely on information provided by airlines and third-party systems
We do not guarantee the accuracy, completeness, or availability of any information displayed on our website or provided during a call

Customers are encouraged to verify all details directly with the airline before travel.

6. No Liability for Airline Services

FlightAirline is not responsible for:

Flight cancellations or delays
Baggage loss or damage
Airline policy changes
Any issues arising directly from the airline's services

Once your booking is confirmed with the airline, all terms and conditions of the airline apply. Any disputes or issues with the flight itself must be handled directly with the airline

7. Call Recording and Monitoring

Calls to FlightAirline may be recorded or monitored for:

Quality assurance
Staff training
Verification of booking details
Dispute resolution

By calling us, you consent to such recording and monitoring.

8. Third-Party Links

Our website may contain links to third-party websites (such as airline sites). These links are provided for your convenience only. We do not control or endorse these websites and are not responsible for their content, policies, or practices.

9. No Endorsement

Reference to any airline, product, or service on this website does not constitute or imply endorsement by FlightAirline or by the airline itself.